Return & Refund Policy
Return & Refund Policy
Effective Date: [Insert Date]
Thank you for shopping at LumiVita Allure. Your satisfaction is important to us, and we’re committed to delivering quality products with care. Please read our policy below before making your purchase.
No Returns – Exchange Only Policy
At LumiVita Allure, all sales are final. We do not offer returns or refunds on any items.
However, we do accept exchanges only under the following condition:
The item arrived damaged or defective
To be eligible for an exchange, you must contact us within 7 days of receiving your order and provide clear photo evidence of the damage. This helps us validate the issue and process your request efficiently.
How to Request an Exchange
Email us at info@lumivitaallure.com with:
Your order number
A clear description of the issue
Photos of the damaged item (must include packaging if relevant)
Once your request is reviewed and approved, we will provide instructions for returning the item (if required) and arrange for a replacement to be sent.
Important Notes
We do not accept exchanges for sizing issues, change of mind, or wear and tear after delivery
All items must be unworn and unused to qualify for exchange
Custom and personalized items are not eligible for exchange unless damaged upon arrival
LumiVita Allure is not responsible for shipping delays, lost packages, or damage caused after delivery
Contact Us
If you have any questions or concerns, please reach out to us at:
📧 info@lumivitaallure.com
🌐 www.lumivitaallure.com
Thank you for supporting LumiVita Allure — where every item is crafted with care 💫